privacy policy - Portal Policy
Privacy Policy
The privacy policy outlined on this page is an integral part of the terms of use for all electronic services provided by Najran University, including the university's website and its affiliated subdomains.
Your use of any of the electronic services provided by the university constitutes acknowledgment that you have read and fully agreed to these terms and conditions, including any modifications that may be made to them. Please note that the university is not obligated to notify you of any updates or changes to these terms and conditions. If you continue using any of the university's electronic services, this will be considered acceptance of these modifications.
Scope of Work
The provisions of this policy apply to all users of Najran University's electronic service portals and all affiliated subdomains.
Personal Data That May Be Collected
Najran University collects a variety of your personal data in accordance with the laws and regulations in force in the Kingdom of Saudi Arabia related to personal data protection. This data varies depending on the type of service provided to you and includes the following categories:
- Basic Personal Data: Such as name, ID/residency number, personal photos, academic records, and fingerprint data.
- Contact Data: Such as address, phone number, and email.
- Technical Data: Such as the Internet Protocol (IP) address of the device used, network access logs, and information related to the devices used, such as system type and browser data.
- Cookies Data: Such as data collected using technologies like cookies or web analytics tools to track user behavior on electronic platforms.
- Educational Data: Such as information related to academic qualifications and educational specialties, including: Educational certificates, academic records, study specializations, and training courses.
Methods of Data Collection
Your personal data is collected through direct and indirect methods, depending on the type of service provided to you, as follows:
- Direct Methods:
- Registration in the University's Electronic Systems: Personal data is collected when you register or request a service in any of the university's systems, such as the academic system portal or any other service system.
- Direct Contact: Personal data is collected when you contact the university directly through various communication channels (such as email, phone calls, text messages).
- Surveys: The university may collect your data when you participate in surveys or questionnaires conducted by the university to gather your feedback and opinions on the services provided and to improve the educational and administrative experience.
- Registration Forms: Data is collected when you fill out paper or electronic forms for registration in the university's services or various programs.
- Indirect Methods:
- Data Provided by Third Parties: The university may collect your personal data from other governmental or private entities that provide supporting or related services to Najran University, such as data received from other universities or institutions.
- Data Collected When Visiting Websites: Some data is automatically collected when you visit Najran University’s website or its affiliated platforms, including the following data:
- Internet Protocol (IP) address.
- Browser and device data. Such as browser type, operating system, and cookies.
Legal Basis for Collecting Your Personal Data and the Purpose of Collection
Your personal data is collected at Najran University in accordance with the provisions outlined in the Personal Data Protection Law issued by Royal Decree No. (M/19) dated 9/2/1443H, as amended by Royal Decree No. (M/148) dated 5/9/1444H. The collection and processing of your personal data is essential to ensure the provision of services that serve the public interest. This data is collected for several purposes, the most important of which are:
- Providing the Service: Your personal data is collected to facilitate the provision of academic and administrative services to you, such as university registration, applying for training courses, and accessing other electronic platforms.
- Improving and Developing the Provided Services: Your personal data is used to improve the performance of the services provided, both in the educational and administrative fields, contributing to enhancing your experience and ensuring the continued delivery of high-quality services.
- Handling Your Inquiries and Complaints: Your data is collected to provide the necessary support and interact with your inquiries regarding university services, as well as to address any complaints you submit in order to improve service quality and meet your needs.
- Verifying Your Identity: Your personal data is collected to verify your identity when registering for the university's various systems and services.
- Ensuring Security and Protection: Your personal data is collected for security purposes related to protecting the university's systems, such as tracking access to digital systems, ensuring cybersecurity, and combating illegal activities or violations that may affect the university or its service users.
How Your Personal Data is Processed?
Your personal data collected from you—whether directly or indirectly—is processed in accordance with roles and responsibilities to achieve the purposes outlined in this policy. Your personal data will only be processed by authorized individuals in accordance with their job responsibilities, and in line with the approved policies and procedures that govern data processing and protection.
With Whom We Share Your Personal Data?
Najran University reserves the right to share your necessary personal data with government or non-government entities for specific purposes based on legal grounds or justified practical needs aimed at serving the public interest, without compromising national interests or individuals' privacy.
When sharing your personal data, the university is committed to ensuring that this sharing occurs in a secure and reliable environment, in accordance with the applicable laws, regulations, and policies. The university may also take additional measures to ensure data protection by signing data-sharing agreements with relevant parties, in accordance with specific terms and conditions that align with security principles and personal data protection.
How We Protect Your Personal Data?
Najran University is committed to storing and safeguarding your personal data securely within the Kingdom of Saudi Arabia, either in the university's data center or in its authorized data centers. The university is also committed to applying the best security practices and locally and internationally recognized standards to ensure the protection of your personal data.
Your personal data is retained for the time necessary to achieve legal and regulatory purposes, and to ensure compliance with associated obligations. Once the need for the data has ended or the purpose of its processing has been fulfilled, it is securely disposed of in a manner that ensures it cannot be accessed or retrieved, in compliance with the provisions of the Personal Data Protection Law.
Your rights regarding the processing of your personal data
Under this policy, you have the following rights:
- The right to be informed: This includes informing you of the legal basis for collecting your personal data and the purpose of its collection.
- The right of access: This includes accessing your personal data held by the university and obtaining a copy of it in a clear format, free of charge, in accordance with the applicable regulations and rules.
- The right to request correction: You have the right to request us to correct, complete, or update your personal data.
- The right to request deletion: You have the right to request us to delete your personal data when it is no longer needed, in accordance with the provisions of the Personal Data Protection Law.
Changes to this policy
Najran University reserves the right to modify this privacy policy at any time, and it will be binding from the date of the modification.
Complaints and objections
To submit any complaint or objection regarding this policy, please contact the Data Management Office via the following email: DMO@nu.edu.sa