Complaints and Suggestions System

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An electronic system that allows students, faculty members, and staff to submit complaints and suggestions quickly and reliably through a unified platform. The system aims to enhance communication between beneficiaries and relevant departments, improve the quality of university services by effectively responding to feedback, and ensure confidentiality and transparency in handling requests.

Service Level Agreement
Target Audience

Citizen

Service Duration

Immediately

Service Channels

Web App

Service cost

Free


Frequently Asked Questions
Phone
Email
Download User Manual

Steps

    1. Visit the university's official website using your web browser.
    2. Navigate to the e-services section and select the "Complaints and Suggestions System" service from the available options.
    3. Submit a new complaint or suggestion, or inquire about previous requests.

This service is rated with an average of 2.8

4 reviews