Providing high-quality services and excellence in meeting beneficiaries’ requests and achieving their satisfaction by providing an administratively and technically advanced regulatory environment.
 

  1. Developing a regulatory environment that supports the development and improvement of beneficiary service.
  2. Providing high quality and excellence services to beneficiaries.
  3. Improving the university’s mental image internally and externally.
  4. Building effective community companies with beneficiaries.
  • Implementing strategic plans for digital transformation in customer service, aligned with the Kingdom's Vision 2030.
  • Creating an effective organizational environment to achieve the center's goals and aspirations.
  • Providing high-quality and distinguished services to meet the needs of customers both within and outside the university.
  • Monitoring services provided by various university departments to customers and measuring service quality and excellence.
  • Promoting a customer service culture among university staff.
  • Measuring customer satisfaction with the services provided.
  • Preparing center reports.
  • Supporting pioneering projects to serve customers.
  • Utilizing social media platforms to serve customers.
Responsive Image